Logistics managers face a tricky challenge: to deliver increased throughput and accuracy while containing or even reducing operating costs. Staff costs represent the largest variable cost in any distribution centre, and increasing productivity is central to this management challenge.
You can’t manage something that you haven’t measured.
So there exists a fundamental need for timely and accurate information that managers can use to, well, manage. How useful would it be to a logistics operations manager to have the answers to these questions?